Contact the isap team
hello@isap.vn
For setup, Google access, data requests, and website questions. Please write in Vietnamese or English.
Send an emailBefore you contact us
Include your operating system, rclone version, what you were trying to do, and any error message with personal information removed. If relevant, tell us whether rclone runs on your device or a server.
Never send passwords, OAuth tokens, client secrets, full configuration files or private file contents.
Connection not working?
Check that your remote uses the intended Google Account, and that access has not been revoked. Check your network and review the error output. Re-authorize through rclone’s documented flow if needed; do not share a token with anyone offering to connect for you.
For an “access blocked” or testing-mode message, the OAuth project may not yet be available to your account. Email us with the message and app name, with sensitive details removed.
Looking for something specific?
Security and privacy reports
Send reports privately to hello@isap.vn with “Security” or “Privacy” in the subject. Describe the issue without including access credentials or other users’ data. We do not publish a guaranteed response time while the support process is being finalized.